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Scientist · Business, Management and Accounting

André Luís Policani Freitas

State University of Norte Fluminense, Rio de Janeiro, Brazil

iD0000-0002-7616-5560

Citations, last 5 years: 22
Works, last 5 years: 13
h-index: 11
Citations, all time: 443
In Business, Management and Accounting: #65,855

Research topics

Customer Service Quality and Loyalty61Business, Management and Accounting
Multi-Criteria Decision Making40Decision Sciences
Transportation Planning and Optimization19Social Sciences
Job Satisfaction and Organizational Behavior18Business, Management and Accounting
Management Systems and Quality Improvement17Business, Management and Accounting

Recent works

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