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Scientist · Business, Management and Accounting

Mehmet Okan

Istanbul Bilgi University, Istanbul, Turkey

iD0000-0002-9303-5768

Citations, last 5 years: 272
Works, last 5 years: 22
h-index: 10
Citations, all time: 530
In Business, Management and Accounting: #6,836

Research topics

Customer Service Quality and Loyalty17Business, Management and Accounting
Consumer Behavior in Brand Consumption and Identification10Business, Management and Accounting
AI in Service Interactions9Computer Science
Social Robot Interaction and HRI6Psychology
Emotional Labor in Professions6Social Sciences

Recent works

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