Fields · Business, Management and Accounting · Strategy and Management

Dispute Resolution and Class Actions

This cluster of papers focuses on the role of online dispute resolution (ODR) in the context of global trade, with a specific emphasis on consumer redress, class actions, regulatory challenges, e-commerce, mediation, arbitration, and the use of artificial intelligence. The papers explore the challenges and opportunities of implementing ODR systems for cross-border disputes and highlight the evolving landscape of dispute resolution in the digital age.